{"id":14,"date":"2026-06-10T09:52:15","date_gmt":"2026-06-10T09:52:15","guid":{"rendered":"https:\/\/blueviolet-goshawk-245296.hostingersite.com\/?page_id=14"},"modified":"2026-10-14T01:56:49","modified_gmt":"2026-10-14T01:56:49","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/kr.fyshoes.shop\/ko\/refund_returns\/","title":{"rendered":"\ud658\ubd88 \ubc0f \ubc18\ud488 \uc815\ucc45"},"content":{"rendered":"<style>.kadence-column14_5ffc95-32 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14_5ffc95-32 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14_5ffc95-32 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14_5ffc95-32 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14_5ffc95-32{position:relative;}@media all and (max-width: 1024px){.kadence-column14_5ffc95-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14_5ffc95-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14_5ffc95-32\"><div class=\"kt-inside-inner-col\">\n<h2><span class=\"\">1. Order Cancellation Policy<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We aim to process and dispatch your orders as promptly as possible.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Before Shipment:<\/span><\/strong><span class=\"\"> You may cancel your order free of charge prior to production or dispatch. Once your cancellation request is verified, a full refund will be issued promptly.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">After Shipment:<\/span><\/strong><span class=\"\"> Orders cannot be cancelled once packages have been dispatched. If you no longer wish to keep the goods, you may submit a return request after delivery. Please refer to our Return Policy below for full terms.<\/span><\/p>\n<h2><span class=\"\">2. Return &amp; Refund Policy<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We accept refund requests submitted <\/span><strong><span class=\"\">within 15 days of the delivery date<\/span><\/strong><span class=\"\"> shown in your tracking record. All returns must satisfy the requirements below to qualify:<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Item Condition:<\/span><\/strong><span class=\"\"> Goods must remain brand new, unused and unaltered.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Original Packaging:<\/span><\/strong><span class=\"\"> Products must be returned in unopened, undamaged original packaging.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Proof of Purchase:<\/span><\/strong><span class=\"\"> A valid order confirmation or order number is required.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Pre-authorization:<\/span><\/strong><span class=\"\"> Please contact our customer support at <\/span><strong><span class=\"\">[customer@kr.fyshoes.shop]<\/span><\/strong><span class=\"\"> to obtain a Return Merchandise Authorization (RMA) number and the official return address. Unauthorized returns may be rejected.<\/span><\/p>\n<\/li>\n<\/ul>\n<h2><span class=\"\">3. Shipping Fees &amp; Liability<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Change of Mind Returns:<\/span><\/strong><span class=\"\"> If you return items due to personal preference or an ordering error, you are responsible for all return shipping charges. We strongly recommend using a trackable courier service, as we cannot be held responsible for returned parcels lost in transit.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Damaged, Defective or Wrong Items:<\/span><\/strong><span class=\"\"> If your order arrives damaged, faulty or incorrect due to our error, please notify us within 48 hours of receipt. We will provide a prepaid return label or cover the return shipping costs, with no additional charges to you.<\/span><\/p>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Restocking Fees:<\/span><\/strong><span class=\"\"> No restocking fees will be charged for any eligible valid return.<\/span><\/p>\n<h2><span class=\"\">4. Refund Procedure<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Upon receiving your returned parcel, our team will inspect it to confirm compliance with the return requirements.<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Notification:<\/span><\/strong><span class=\"\"> A confirmation email regarding refund approval or rejection will be sent to your registered email address.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Settlement:<\/span><\/strong><span class=\"\"> Approved refunds will be credited back to your original payment method (Credit Card, PayPal or other payment channels).<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Processing Timeline:<\/span><\/strong><span class=\"\"> Refunds generally take 1-3 business days to appear in your account, subject to the processing schedules of your bank or payment service provider.<\/span><\/p>\n<\/li>\n<\/ul>\n<h2><span class=\"\">5. Delayed or Missing Refunds<\/span><\/h2>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">If your refund has not arrived within the expected timeframe, please follow these steps:<\/span><\/p>\n<ol start=\"1\">\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Double-check your bank account and payment provider transaction history.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Contact your bank or card issuer. Financial institutions often require additional business days to post refund transactions.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Contact our support team. If the above checks yield no result, please email us at <strong>customer@kr.fyshoes.shop<\/strong><\/span><span class=\"\">\u00a0with your order number and relevant transaction information.<\/span><\/p>\n<\/li>\n<\/ol>\n<p class=\"ds-markdown-paragraph\">\u00a0<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. Order Cancellation Policy We aim to process and dispatch your orders as promptly as possible. Before Shipment: You may cancel your order free of charge prior to production or dispatch. Once your cancellation request is verified, a full refund will be issued promptly. After Shipment: Orders cannot be cancelled once packages have been dispatched&#8230;.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"normal","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"\u91d1 \u5584\u5b50","author_link":"https:\/\/kr.fyshoes.shop\/ko\/author\/sdwzjt88outlook-com\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/kr.fyshoes.shop\/ko\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kr.fyshoes.shop\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kr.fyshoes.shop\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kr.fyshoes.shop\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kr.fyshoes.shop\/ko\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":6,"href":"https:\/\/kr.fyshoes.shop\/ko\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":9376,"href":"https:\/\/kr.fyshoes.shop\/ko\/wp-json\/wp\/v2\/pages\/14\/revisions\/9376"}],"wp:attachment":[{"href":"https:\/\/kr.fyshoes.shop\/ko\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}